General IT Management and Support Services

• Bridging management services
• Management placement services (business and IT experts)
• Management mentoring services
• Management practices development
• Management support

Outsourcing Management Services

• Outsourcing readiness assessment services
• Building the business case
• Building the request for proposal (RFP) and evaluation criteria
• Proposal evaluation and vendor selection
• Developing the contractual agreement document
• Negotiating the final agreement
• Managing the transition
• Ongoing contract monitoring and management

Business and IT/IM Strategic and Tactical Planning Services

• Development of IT and Business Strategic Plans including:
• Business and IT strategic plan templates
• Working session models
• Facilitation services
• Business delivery and IT plan integration
• Development of tactical and operational plans
• Goal setting
• Priority setting
• Performance measurement
• Plan assessments
• Monitoring plan execution, and results measurement

Feasibility Studies and Business Case Services

• Templates to expedite building business cases
• Business case development
• Measurement and monitoring services

Project Management and Project Assessment Services

• Contract management services
• Proposal assessment
• Monitoring
• Project support
• Project health checks
• Revitalization services

Seminars/Training in IT and Management

• Outsourcing Management
• Management Leadership
• Strategic Planning
• Team Building
• Project Management

IT Quality Assurance

• IT architecture reviews
• Project deliverable reviews and assessments
• Reviews of project plans
• Outsourcing assessments

Risk Management

• Risk identification
• Risk analysis, quantification, and prioritization
• Risk mitigation planning and tracking

Procurement Services

• Business readiness assessment
• Communication services
• RFP development services
• Building business requirements
• Developing vendor criteria and determining minimum qualifications
• Establishing evaluation criteria
• Business and Technical environments and direction
• Determining service levels and reporting
• Security and data requirements
• Pricing alternatives
• Change process
• RFP response format
• Timelines
• Out of scope
• Vendor selection assistance
• Contractual agreement development
• Management of transition to the new solution
• Monitoring of the implementation and operation of the solution

Business Support Services

• Business models and governance
• Business mentoring through the project’s life cycle
• Business project management
• User Acceptance Testing planning, case development and execution, and defect management assistance
• User training planning, course development and execution
• Implementation planning, preparation and deployment
• Change management